Effective Date: June 24, 2026
At Proactive Landscaping, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, request quotes, use our services, or communicate with us via phone, email, and text message.
1. Business Details
For any questions regarding this policy or your data, you can contact us directly at:
- Business Name: Proactive Landscaping
- Physical Address: 8213 S 202nd E Ave, Broken Arrow, OK 74014
- Mailing Address: PO Box 2012 Broken Arrow, OK 74013
- Phone Number: 908-808-8418
- Email Address: info@proactivelandscaping.com
2. Information We Collect
We collect information to communicate with you, provide accurate estimates, and efficiently manage your property maintenance and landscaping projects. This includes:
- Contact Information: Your name, physical property address, email address, and phone number.
- Service & Property History: Property details, photos of project areas, past service history, and specific project preferences.
- Account & Billing Data: Payment details (processed securely) and invoicing history.
3. How We Use Your Information
We use the information we collect to manage your account and deliver reliable services, including:
- Providing customer support, on-site estimates, and managing your account.
- Sending job reminders, scheduling confirmations, and operational updates.
- Processing payments and issuing invoices.
- With your explicit consent, sending occasional promotional offers or seasonal landscaping tips.
4. Text Messaging (SMS) Terms & Expectations
When you opt in to receive text messages from Proactive Landscaping, here is what you can expect:
- Message Types: You will receive transactional messages, including appointment and schedule reminders, on-the-way notifications, service updates, invoices, and payment receipts. If you opt in for marketing, you may receive occasional seasonal promotions.
- Message Frequency: Message frequency varies based on your service schedule and interaction with us. You can typically expect a few messages per service cycle (e.g., a reminder before a visit and an invoice after completion).
- Opting Out: You can cancel the SMS service at any time. Just text STOP to our number. After you send the STOP SMS to us, we will send you a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
- Getting Help: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly by calling or emailing us using the contact details in Section 1.
- Note: Carriers are not liable for delayed or undelivered messages. Message and data rates may apply to any messages sent to you by us and to us by you.
5. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. We only share data with trusted partners strictly necessary to run our day-to-day business operations:
- Service Software & CRM: We utilize specialized business management software (such as Jobber) to coordinate scheduling, dispatching, and client records.
- Payment Processors: Secure, industry-standard third-party processors handle all payment data; your full financial details are never stored on our local systems.
- Legal Compliance: We may disclose information if required by law or in good faith, in the belief that disclosure is necessary to comply with legal obligations.
6. Data Storage and Protection
We take the security of your data seriously. Proactive Landscaping utilizes secure, industry-standard cloud systems with restricted access controls. Only authorized personnel who require the information to perform a specific job (such as billing or customer support) are granted access to your personal data.
7. Customer Rights
You retain complete control over your personal data. You have the right to:
- Review, update, or correct the contact and property information we have on file for you.
- Request that we restrict our use of your data or completely remove your information from our active client databases, subject to any necessary legal or financial record-keeping requirements.
To make a data request, please contact us at the phone number or email address listed in Section 1.
