Effective Date: June 25, 2026
Welcome to Proactive Landscaping. By accessing our website, approving estimates, or booking our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
1. Scope of Services
Proactive Landscaping provides professional lawn care, landscaping, and related outdoor maintenance services. The specific services, schedules, and pricing for your property will be detailed in your individual Service Agreement, Quote, or Invoice provided via our Client Hub.
2. Estimates, Quotes, and Scheduling
- Quote Validity: All quotes and estimates provided are valid for thirty (30) days from the date of issuance.
- Scheduling: While we strive to maintain consistent service days for recurring clients, all schedules are subject to change due to weather conditions, equipment failure, or unforeseen circumstances. We will notify you of significant changes via text or email.
- Modifications: Any changes to the scope of work requested by the client after a quote is approved may result in additional charges.
3. Property Access and Preparation
To ensure safe and efficient service, the client agrees to:
- Access: Provide Proactive Landscaping personnel and equipment full, unobstructed access to the property on scheduled service days. Locked gates must be unlocked, or access codes provided.
- Clearance: Ensure the workspace is clear of toys, tools, lawn furniture, hoses, and pet waste prior to our arrival. Proactive Landscaping is not responsible for damage to items left on the lawn.
- Pets: Keep all pets securely indoors during the duration of the service.
4. Payment Terms and Billing
- Invoicing: Invoices are generated upon completion of service (or on a set monthly billing cycle for recurring agreements) and sent digitally via our secure Client Hub.
- Payment Methods: We accept major credit cards and bank transfers through Jobber Payments.
- Late Payments: Payments not received within [e.g., 15 days] of the invoice date may be subject to a late fee of [e.g., 1.5% per month] on the outstanding balance.
- Suspension of Service: Proactive Landscaping reserves the right to suspend or terminate services if an account carries an overdue balance.
5. Cancellations and Pauses
- One-Time Services: Cancellation of scheduled one-time jobs (e.g., cleanups, landscape installations) requires at least [e.g., 48 hours] notice. Cancellations made with less notice may incur a cancellation fee.
- Recurring Services: Either party may terminate a recurring service agreement with [e.g., 14 days] written notice.
6. Underground Utilities and Property Damage
- Underground Hazards: The client must inform Proactive Landscaping of any shallow or unmarked underground lines, private utility lines (e.g., dog fences, satellite cables, low-voltage lighting, private irrigation lines), or hazards prior to excavation or aeration. We are not responsible for damage to unmarked private utilities.
- Accidental Damage: In the rare event of property damage caused directly by our equipment or crew, the client must report the damage to Proactive Landscaping in writing within twenty-four (24) hours of the service date.
7. Limitation of Liability
To the maximum extent permitted by law, Proactive Landscaping shall not be liable for any indirect, incidental, or consequential damages resulting from the performance or non-performance of our services, including but not limited to weather-related plant loss, disease, or natural wear and tear of the property.
8. Changes to Terms of Service
Proactive Landscaping reserves the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our website or services following any changes constitutes your acceptance of the revised terms.
9. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at:
- Proactive Landscaping
- Email: info@
proactivelandscaping.com - Phone: 918-808-8418
- Mailing Address: PO Box 2012 Broken Arrow, OK 74013
